What was your storage situation before 800 Storage?
Crystal Fountains operates as a sales company – products are manufactured in Canada and shipped directly to
clients. However, major projects like EXPO required them to keep spare equipment on hand locally, which
pushed them to seek external storage for the first time.
What pain points pushed you to look for an external solution?
Large-scale Dubai projects created an immediate need for accessible, on-call spare equipment. Keeping stock
readily available at a dedicated facility was essential to meeting tight project timelines.
How did you hear about 800 Storage?
After researching storage providers for some time, Crystal Fountains found 800 Storage through Google search
and confirmed their decision through positive recommendations.
What has changed most since you started?
Operations became far more streamlined. Previously, team members would visit the warehouse without a
structured process. Now, every movement is tracked via order IDs, creating a clear and efficient workflow.
Which feature had the biggest impact on day-to-day operations?
End-to-end logistics management. The 800 Storage team handles everything from A to Z, removing operational
burden from Crystal Fountains’ internal staff entirely.
Have you scaled your storage volume with 800 Storage?
Storage requirements have remained consistent – the same set of project equipment is maintained, and the
current setup meets their needs well.
What does your team say about the day-to-day experience?
The team is extremely positive. Joel at the warehouse has been especially praised – always available,
resourceful, and attentive to small but important details like providing bubble wrap and packing materials on the
spot. The process and communication structure for accessing the facility are smooth and professional.
Was there a moment where 800 Storage really came through for you?
800 Storage has consistently delivered on urgent requests – at any time, on any date. Their reliability during
time-sensitive project moments has made them a trusted operational partner.