What was your storage situation before you came to 800 Storage?

Previously used another storage provider with a highly manual process. They managed multiple storage rooms themselves, which became inefficient as the business grew. They chose 800 Storage for automation and logistics support.

What pain points pushed you to look for an external solution?

The biggest challenges were manual storage management, time-consuming processes, and difficulty maximizing available space.

How did you hear about us, and what made you decide to try 800 Storage?

Referred through Jad Barghout and existing relationship with the Barghout family.

What has changed most since you started using our services?

Storage management became simple and required almost no internal time. They now have an accurate overview of their inventory.

Can you share any numbers? Cost savings, space reduction, time saved, or efficiency gains?

Saved approximately 10 working hours per month, reduced storage requirements by 30–40%, and reduced manual labor requirements.

Which specific feature or service has had the biggest impact on your day-to-day operations?

Warehouse manpower support for receiving and dispatching items, combined with fast WhatsApp communication.

Have you scaled your storage volume up or down with us? How did that work in practice?

Increased from approximately 50 CBM to 90 CBM as the business expanded. Future growth of 15–25% annually is expected.

What does your team say about the day-to-day experience?

Team is extremely satisfied with the overall experience.

Is there a specific moment where 800 Storage really came through for you?

Highly appreciated the flexibility during contract renewal, maintaining favorable terms during a challenging period. Also praised customer service responsiveness and willingness to accommodate urgent requests.

How would you describe 800 Storage to a colleague in one sentence?

“Reliable and supportive. For businesses that don’t want to manage their own warehouse, 800 Storage provides security, automation, liability coverage, and professionalism.”